Our Team

Joyce & John Charbonnet

Franchise Owner and College Planners

John and Joyce have three children who are attending college. Both know how complicated and stressful the college planning process can be with teenagers. They are excited about helping other families eliminate this stress and anxiety! We are currently in our 3rd year of helping high school students at all levels successfully navigate the college planning process with a proven 23-year program.

Colleen Heberlein

ACT Instructor

Colleen earned a B.A. in Psychology from the University of Notre Dame and an M.S. in Secondary Education from Johns Hopkins University. She has eight years of high school math teaching experience here in Memphis’ Shelby County Schools. Her tutoring experience began with volunteering at a local elementary school in college and has continued to tutor all math subjects up to Pre-Calculus in Memphis. Colleen believes in emphasizing a full understanding of the mathematical concepts that underlie problems because only then can students continue to be successful as they progress through middle and high school math. She also firmly believes that there is no such thing as a “math person” – all students can understand and conquer math! Colleen’s tutoring students tend to improve by two or more letter grades over the course of a semester. In her free time, she enjoys reading and traveling.

Montana Young

ACT Instructor

Montana earned a B.A. in History and Philosophy from the College of William and Mary and an M.S. in Secondary Education from Johns Hopkins University. She has six years of high school teaching experience in Shelby County Schools; primarily, she has taught ACT prep, but she has also taught courses such as environmental science, computer literacy, and Honors & Pre-AP US history. Montana enjoys tutoring because the one-on-one and small group attention allows for a more individualized experience. She has been tutoring ACT prep for several years and believes that all students are capable of increasing their ACT score, regardless of their starting point. Her students regularly see 3 points or more of composite ACT improvement. When she is not teaching or tutoring, she enjoys reading, traveling, and playing with her rescue dog, Papoose.

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John Charbonnet

Joyce Charbonnet



5727 Summer Trees Drive Suite #101, Memphis, TN 38134

Our Families Say it Best

When talking about a college major, my son would shrug his shoulders and say, “I don’t know.”

My anxiety evaporated when I realized that Class 101 would be a partner helping me to navigate this journey to college.

As my son’s freshmen year concludes, his comments are now, “Oh, I can add that to my résumé.” “Yes, I would like to see the engineering program at Mississippi.” These words are the guidance results from Class 101. College is no longer this bewildering black hole. My son is more confident as Class 101 helps him articulate his interests into a major at possible colleges and potential careers while not bankrupting our pocketbook.

John Charbonnet excels as my son’s Class 101 guide and mentor. His patience and wisdom are unparalleled. I can’t wait for year 2 with Class 101.

Class of 2023

Class of 2024

Nancy C – Parent of two Class 101 students

From the moment I worked with Mr. Charbonnet, I instantly knew that we had great chemistry, and I truly believe that the college application process was considerably easier with his help. Whether it was working on essays, researching colleges, or applying for scholarships, Mr. Charbonnet and I always worked as a team, and his invaluable advice ultimately helped me get accepted to my target university. As Mr. Charbonnet always said, “Job’s not finished,” which means that no matter what goals you’ve accomplished, there’s always something to grind and work towards. I cannot thank Mr. Charbonnet and the Class 101 team enough at the end of this amazing journey.

Class 101 Student – AP, Class of 2021

I would recommend all parents enroll their children in Class 101,

especially those who are at a financial disadvantage when it comes

to paying for college tuition. Class 101 isn’t about a parent paying

someone to find a college and get them enrolled; it’s a motivator

and an educator. Without Class 101 and the Charbonnets, I wouldn’t

have known how to raise my ACT and SAT scores the way I did,

the best way to write a college admissions essay, or where to find

scholarships that fit my needs. They provide many other high-quality

programs. I feel a parent would be putting their child at a disadvantage by passing up this opportunity.



Mark – Class 101 Class of 2019

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